Technical Support
Version 2 UPDATE RELEASED (6/19/2008). This is a free upgrade to those who have previously purchased the program!
Click here to download the new version(2.1.39) Go to help and then about in your Daily Home Planner to check your version number.
You will need to uninstall your previous version (only if you are upgrading from a version earlier than 2.1.37) by going to your control panel and uninstalling Daily Home Planner. YOU WILL NOT LOSE ANY OF YOUR DATA!
Then double click on the "msi" file you have downloaded. You will need to re-enter your serial number, so make sure you have it handy. If you have registered your software we can give you your license key again if you have lost it. Just fill out our contact form requesting your serial number again.
THE FOLLOWING INSTRUCTIONS ONLY APPLY IF YOU ARE UPGRADING FROM 2.0.34 or LOWER...
It will appear that there is a new database, enter your name and color, etc like you did when you first started the program. Then go to "File" then "Restore". Browse to C:/Program Files/WEK Software/Daily Home Planner and select the file named DailyHomePlanner.vb3. This will restore your data to the new version!
Please let us know if you have any problems installing the new version. THANKS!!
Common Issues
"ERROR LOADING MEALS" During startup of the program.
- Access the Control Panel from the Start Menu
- Click Classic View on the Left
- Double-click on User Accounts
- Click “Turn User Account Control on or off”
- Click the square next to “Use User Account Control (UAC) to help protect your computer” to UNCHECK it
- Reboot the Computer
- Try the install of Daily Home Planner again
You do not know what to download when the install asks you to install .NET 2.0 first.
- Download and install .NET 2.0 by clicking here then selecting "Run"
Report Software Errors
Telephone support is free to licensed users
30-day trial users can email support questions FREE, please allow 48 hours for a response
Contact support:
Email: support@dailyhomeplanner.com
Phone: 714-608-7827
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